SOUTH DAKOTA ONE CALL - UNDERGROUND LOCATE

The South Dakota One Call, a communication link among utilities, contractors, and private individuals who work with or around the underground lines and pipes. If you plan to dig a hole or trench, you must phone South Dakota One Call toll free at 1-800-781-7474 or 811, at least two working days before you plan to excavate. South Dakota One Call has utility records on electric, gas, phone and other utility lines. They can help you avoid loss of service by accidentally severing one of these lines or pipes. Your call may also avert a possible serious incident. South Dakota One Call system does not have records of member owned lines or pipes, Dakota Energy Cooperative can locate member owned lines although there may be a charge associated with it.

EMERGENCY STANDBY GENERATORS

Emergency generators improperly connected can create a very dangerous condition. Please contact the Cooperative before installing standby generation. The Cooperative currently will install the necessary 100 amp “double-throw switch” at a $300 charge to the consumer. When your stand-by generator is being operated, a double-throw switch is required. It will help:

  • Protect the public, your neighbors and the Cooperative’s personnel from accidental electrocution.
  • Protect the electric equipment belonging to you or your neighbor from serious damage.
RIGHTS-OF-WAY

A right-of-way clear of trees and brush is essential for the efficient and safe operation of distribution power lines. Tree limbs in contact with electric lines may cause power outages, become potential fire hazards, and/or endanger the lives of children climbing trees. Trees that threaten the reliability of your electric service will be trimmed or removed by the Cooperative at no cost to you.

RIGHTS-OF-ACCESS

We wish to provide the best possible service to each member. Therefore, it is a condition of membership, that all employees and agents be granted the right to have access to your premises at reasonable times to read meters; test, repair or replace any equipment which is the property of the Cooperative; or to connect or disconnect service.

SAFETY

Electricity is a clean, efficient and readily available source of energy. However, if used incorrectly, it can be fatal. Please call us immediately if you notice any of the following hazardous situations:

  • broken utility poles
  • tree limbs, antenna or other obstructions on or very close to utility lines
  • wires dangling from utility poles
  • wires on the ground
ELECTRICAL SERVICES

Dakota Energy can help you with any questions you have about electrical needs or options you may have when building:

  • a new home,
  • an addition onto your house,
  • a new shop, or
  • grain bins.

By completing the Member Services New Service Form, our employees can answer any electrical questions you have about your home, shop or grain bin. They can also tell you about our rates and any other programs that may be available at Dakota Energy.

If you want a new electric service, please complete the New Service Form and return it to Dakota Energy. Feel free to visit with someone about your electrical needs by calling  (605) 352-8591 or toll free at (800) 353-8591.

If you plan on doing your own electrical wiring, you will need to complete a Homeowners Wiring Certificate and submit it to the SD Electrical Commission.Homeowners Wiring Permit Application