If you plan to dig, trench, or excavate, knowing what's underground is critical.
South Dakota One Call is a communication link among utilities, contractors, and individuals working near underground lines and pipes. State law requires you to contact South Dakota One Call at least two working days before excavation begins.
Call 811 or 1-800-781-7474 (toll free)
South Dakota One Call maintains records for electric lines, gas lines, telephone and communication lines, and other utility facilities. Calling before you dig helps avoid service interruptions, costly repairs, injuries, and potentially serious incidents.
South Dakota One Call does not maintain records for privately owned lines or pipes. Dakota Energy can locate privately owned electric lines, although a fee may apply.
Emergency standby generators that are improperly connected can create extremely dangerous conditions, including electrocution hazards and damage to electrical equipment. Before installing any standby generation, contact Dakota Energy.
The Transfer Switch Helps:
- Protect the public, neighbors, and Dakota Energy personnel from accidental electrocution
- Prevent backfeed electricity from energizing utility lines
- Protect your electrical equipment, and neighboring systems, from serious damage
Maintaining clear rights‑of‑way is essential for the safe and dependable operation of distribution power lines.
Trees and brush contacting electric lines may cause power outages, create fire hazards, or endanger children or others climbing nearby trees. Trees or vegetation that threaten the reliability of electric service may be trimmed or removed by Dakota Energy as needed.
To provide safe and dependable electric service, Dakota Energy employees and authorized agents must have reasonable access to service locations.
Access is necessary to read meters; test, repair, or replace Dakota Energy‑owned equipment; and connect or disconnect electric service. Providing access allows Dakota Energy to respond promptly to service needs and safety concerns.
Electricity is a clean and efficient energy source, but improper use can be extremely dangerous. Please contact Dakota Energy immediately if you notice any of the following hazards:
- Broken or damaged utility poles
- Tree limbs, antennas, or other obstructions contacting power lines
- Wires hanging from poles
- Wires lying on the ground
Reporting hazards promptly helps prevent injuries and additional damage.
Dakota Energy is available to assist with electrical questions and planning for projects such as:
- New home construction
- Home additions or remodels
- New shops or buildings
- Grain bins and agricultural facilities
To ensure your request is processed correctly, please complete the appropriate forms based on your service status:
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Existing Dakota Energy members with a current electric service or meter who are adding new construction or modifying an existing service must complete the New Construction Service Form.
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Individuals who are not currently Dakota Energy members must complete both the Membership Application and the New Construction Service Form.
Dakota Energy staff will review submitted forms and provide guidance on electrical requirements, service options, rates, and available programs. For questions or assistance with electrical services or construction planning, please contact Dakota Energy at 605‑352‑8591 or 800‑353‑8591.